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Our Quality Management System (QMS) complies with international standard ISO 9001:2000 to meet the needs and expectations of our customers, gain a competitive advantage, and to achieve, maintain and improve overall organizational performance and capability.
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There is a continual effort to improve our ability to consistently provide products that meet customer and applicable regulatory requirements. We further aim to enhance customer satisfaction through effective application of quality management system.
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We have adopted process approach in developing, implementing, and improving the effectiveness and efficiency of our QMS. We identify and manage numerous linked activities to derive the advantage of process approach to gain an ongoing control over the different processes.
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Our top management provides transparency, leadership, commitment, and the active involvement in developing and maintaining an effective and efficient QMS, with consequent benefits to our customers. Management review forms an important part of this system.
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We ensure that the resources essential to the implementation of strategy and achievement of objectives, are identified and provided at the appropriate time, particularly for operation and improvement of QMS, and for the consequent satisfaction of our customers.
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We ensure the effective and efficient measurement, selection, and validation of data to ensure our performance and the satisfaction of customers. We continually monitor the performance, improvement actions, and record their implementation.
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