Sales Support
Our Sales Support department responds to customers inquiries within 48 working hours. By applying the principle of customer focus, customer needs and expectations are communicated throughout the organization.
A measurement system to enhance customer satisfaction is sent back to customers from time to time. Top management demonstrates leadership and commitment with respect to customer focus by ensuring that customer requirements are determined, understood and consistently met.
The risks and opportunities that can affect conformity of products and the ability to enhance customer satisfaction are determined and addressed.
Related Links
Quality Policy
 | RRE's Quality Policy is to improve its ability to consistently provide products to meet...Continue reading |
ISO 9001:2015
 | From the production line to the top management, our commitment to quality is evident...Continue reading |
Quality on Procurement
 | Our Procurement department maintains a Qualified Vendor List for each production part and only...Continue reading |
RoHS & Environment
 | All our products are RoHS compliant and the careful selection and use of resources...Continue reading |
Renewable Energy
 | Renewable energy is generated from natural processes that are continuously replenished. We pride ourselves...Continue reading |
REACH Compliance
 | Our products do not contain the Substances of Very High Concern (SVHC) listed in...Continue reading |